Supporting Refugees to Build a New Life in Australia
Comprehensive resettlement, settlement, and wellbeing support — delivered in your preferred language.
Supporting Community Organisation that supports the Eastern Christian Welfare Australia.
Compassionate Support
Every step of the way
No Additional Fees
All services provided at no extra cost
Multilingual Support
Delivered in your preferred language
Compassionate Care
Trauma-informed, culturally sensitive
Our Mission
Global Pathways is dedicated to assisting refugees to resettle successfully in Australia. We provide comprehensive support throughout the entire Community Support Program (CSP) process, ensuring that all parties understand their roles, responsibilities, and timeframes.
Our Services
End-to-end support for refugees and their Australian supporters — all at no additional cost
Application Assistance
- Guidance through Department of Home Affairs requirements
- Preparation and lodgement of CSP visa applications
- Ongoing support for applicants and Australian supporters
Settlement Support
Help refugees integrate effectively into Australian society with comprehensive support including:
Cultural & Language Support
- Guidance on Australian laws, systems, and cultural norms
- English language support (spoken and written)
- Document translation support
- Interpretation services in your preferred language
Essential Services Setup
- MyGov, Centrelink, Medicare, ATO setup
- State-based services (Service NSW, VicRoads, etc.)
- Training on how to use digital platforms
- Photo ID and driver licence assistance
Employment & Financial
- Employment readiness and job pathways
- Employment rights and WorkSafe Australia
- Financial literacy and banking guidance
- Referrals to accountants and legal services
Education & Qualifications
- Education systems and pathways
- Overseas qualification recognition
- Access to reduced education fees
- School uniforms and ancillary costs assistance
Wellbeing Services
- Emotional and psychological support
- Trauma-informed care delivered with cultural sensitivity
- Assistance to overcome barriers to full integration
How We Work
As an Approved Proposing Organisation (APO), Global Pathways ensures that all parties clearly understand their roles and responsibilities throughout the CSP process.
Clear Communication
Transparent information about financial responsibilities, settlement obligations, and support arrangements
CSP Timelines
Detailed guidance on expected timeframes and key milestones throughout the process
Culturally Sensitive
All guidance delivered with respect for cultural backgrounds and individual circumstances
Complete Transparency
Open, honest communication ensuring all parties understand their commitments
Comprehensive Case Management Plan
Our Approach to Settlement
At Global Pathway, our settlement services are delivered through a structured, outcomes-driven model that aligns with and enforces the three core elements used by ECWA under the Community Support Program (CSP). This approach ensures clarity, accountability, and consistent support for entrants, applicants, and Australian supporters throughout the CSP process.
Our model supports refugees from arrival through long-term settlement, with clearly defined roles, responsibilities, and timeframes communicated to all parties.
1. Comprehensive Case Management Plan (CMP)
Within the first month of an entrant's arrival in Australia, Global Pathway develops a detailed and individualised Comprehensive Case Management Plan (CMP).
The CMP:
- Is tailored to the entrant's specific needs and circumstances
- Aligns with CSP settlement objectives and requirements
- Is initiated at the initial settlement review
- Is maintained as a live document, reviewed and updated monthly
- Remains active for up to 12 months, concluding with a formal exit interview
Following exit, Global Pathway prepares a CMP summary and facilitates a structured handover to the organisation selected by the entrant for ongoing support. Entrants are fully informed of available options, and Global Pathway ensures the chosen organisation has the capacity and capability to support continued settlement.
A formal handover meeting is coordinated to ensure continuity of care and a seamless transition.
2. Outcomes-Based Settlement Support
Global Pathway delivers tailored settlement support identified within each CMP, ensuring entrants are supported to achieve effective and sustainable settlement outcomes under the CSP.
As part of this approach, Global Pathway coordinates a structured settlement education and orientation program, engaging relevant organisations and service providers to support entrants across key settlement areas, including:
All services are delivered in a culturally responsive and multilingual manner, ensuring accessibility and understanding.
3. Final Interview, Referral and Ongoing Support
Towards the end of the initial 12-month settlement period, Global Pathway conducts a final settlement interview to assess whether CSP settlement outcomes have been achieved.
Where further support is required:
- Appropriate referrals are made to relevant service providers
- Entrants are reminded of their rights and responsibilities under the CSP
- Clear guidance is provided regarding post-12-month support arrangements
A joint meeting is arranged between the entrant and the organisation that will manage settlement needs beyond the initial 12 months, potentially extending up to seven years. Global Pathway reassures entrants that assistance remains available beyond the initial settlement period if required.
Global Pathway provides comprehensive settlement services aligned with CSP requirements. There are no additional fees for these services.
Why Choose Global Pathways
Nation Wide
Community-focused organisation serving communities across Australia
Multilingual Services
Culturally responsive services delivered in your preferred language
End-to-End Support
Complete CSP support from application through settlement
No Additional Fees
All services provided at no extra cost to you
Trusted & Confidential
Professional, secure handling of all your information
Compassionate Approach
Respectful, trauma-informed care for every individual
Get in Touch
We're here to help. Reach out to us for support, and we'll respond in your preferred language.
Send Us a Message
Contact Information
AniAid Pty Limited
ABN 17 680 166 152 ACN 680 166 152Phone
Contact us for phone detailsAddress
2 Naman CloseBossley Park NSW 2176
